Survey: Half of Law Firms Don't Seek Client Feedback

More than 70 percent of law firms that responded to a recent survey said that client feedback affects the way their lawyers conduct business. However, fewer than half formally solicit client critiques and only one-third communicate the feedback to lawyers.

By |2011-09-25T03:50:31+00:00September 25th, 2011|Uncategorized|Comments Off on Survey: Half of Law Firms Don't Seek Client Feedback